These terms define our mutual expectations when you acquire objects or engage with Saino House. We write them with the same care and clarity we put into our craft.
Last updated: October 2026
Every Saino House object is individually shaped and finished by human hands using natural materials. Wood grain, pore texture, subtle color nuances, and unlacquered brass aging are inherent qualities of honest materials—not manufacturing flaws. Each piece carries its own unique character.
To maintain uncompromised craft standards, our pieces are crafted in small batches rather than mass produced. When you place an order or request an acquisition, our studio confirms current batch availability, numbering allocations, and estimated dispatch schedules within 24 hours.
All listed prices are displayed in USD unless otherwise specified. For international orders, local import duties, taxes, or clearance fees imposed by destination customs are the responsibility of the recipient.
Every object is packed securely inside our custom unbleached presentation boxes, nestled in natural wool felt, and accompanied by the maker's signed provenance card. All shipments travel via tracked and insured courier services.
We stand behind the physical integrity of every piece we make:
The designs, mechanical configurations, photography, and brand identity of Saino House are the exclusive intellectual property of Saino House and its collaborating craftspeople. Unauthorized commercial replication or reproduction is strictly prohibited.
For questions regarding active orders, warranty inquiries, or custom editions:
Saino House Studio Client Services
Email: concierge@sainohouse.com